Shipping policy

Shipping Policy

Thank you for shopping with Faith Fueled.
We’re committed to delivering your order smoothly and on time.

Processing Time

All orders are processed within 1–3 working days (excluding weekends and public holidays).

During peak periods (such as launches, restocks, or promotions), processing time may be slightly extended. We appreciate your patience during these seasons.

Shipping Rates & Delivery Time

Singapore (Local Delivery) 🇸🇬

Standard Delivery: 2–4 working days
Shipping fees are calculated at checkout
Free Shipping for orders SGD60 and above

Malaysia 🇲🇾

Delivery Time: ~7 working days
Free Shipping for orders above RM300
Shipping fees are calculated at checkout for orders below the threshold

International Shipping 🌍

We currently support automatic shipping fee calculation at checkout for the following regions:

Australia
Hong Kong
Indonesia
Malaysia
New Zealand
Philippines
South Korea
United States

For these countries:

Shipping rates are automatically calculated at checkout
Estimated delivery time: 5–10 working days (may vary by location)

Other Countries

If your country is not listed above:

Shipping may not be available at checkout
Please contact us for a manual quote:

📧 faithfueled.co@gmail.com
📱 Instagram: @faithfueled.sg
📲 WhatsApp: (+65) 8913 4568

We’ll be happy to assist you.

Duties & Taxes

International orders may be subject to import duties, taxes, or customs fees imposed by the destination country.

These charges are not included in our product prices or shipping fees
They must be paid by the customer upon delivery
Faith Fueled is not responsible for any additional charges during customs clearance

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.

Please allow some time for tracking updates after dispatch.

Incorrect Shipping Details

Please ensure your shipping address is accurate before placing your order.

Faith Fueled is not responsible for parcels lost or delayed due to incorrect or incomplete address details.

Delivery Issues

If you experience any delivery issues (e.g. delays, lost parcels, or marked as delivered but not received), please contact us: